Your organised
virtual
assistant
Hey Lou offers reliable personal and business support tailored to your needs. Let me handle your admin tasks efficiently so you can focus on what matters most.

About me
I’m Lou and I genuinely love admin!
I work remotely with clients anywhere in the UK. Whether you’re an individual who needs help staying on top of things or a small business owner juggling too many tasks, I’m here to help.
With a degree in Business Studies with Combined Science, I have held roles across pharmaceutical sales, clinical audit, customer support, and account management. I excel at organising processes, managing information, and supporting teams to ensure smooth and efficient operations.
Now, as the owner of Hey Lou, my aim is to take time consuming admin off your hands. Whether it’s managing your diary, prioritising emails, maintaining spreadsheets, or keeping your bills and subscriptions under control, I bring a friendly, efficient, and reliable approach to everything I do.
My goal is simple: to keep you organised, ahead of schedule, and stress free, so you can focus on what you do best.

Services
General admin support
Handling day to day administrative tasks to keep your business organised, efficient, and running seamlessly behind the scenes.
Finance support
Assist with invoicing, expense tracking, liaising with your bookkeeper/ accountant and other basic finance tasks to help you stay on top of your business finances.
Email/ inbox declutter
Removing unwanted email, unsubscribing from newsletters and organising the rest for easy access. Stop feeling overwhelmed by inbox clutter!
Email/ inbox management
Inbox management – keeping your email organised and clutter free so you can work more productively and easily spot the important messages that require your attention.
Diary & calendar management
Organising your schedule, appointments, and deadlines to keep your day running smoothly.
General lifestyle support
Assisting with personal tasks such as booking travel, managing invitations and organising daily commitments to make your life more streamlined and stress free.
Bills & subscription management
Organising payments, cutting unnecessary costs, and making sure nothing slips through the cracks.
Data entry
Accurately inputting and organising information to keep your records up to date and easily accessible.
Spreadsheet management
Creating, updating and organising spreadsheets to track information, analyse data, and support informed business decisions.
Database management
Maintaining, updating and organising your data to ensure accuracy, easy access, and smooth business operations.
More services available
I’m happy to learn any software your business needs – let me know how I can support you!



Why use a virtual assistant?
Flexible Support
Hire only for the tasks or hours you need
Cost Effective
No PAYE, national insurance, pensions, holiday or other or employee benefits
Specialised Skills
Access expertise without long term commitment
Boost Productivity
Free up your time by delegating routine tasks
Scalable
Easily adjust support to match your workload
Reduce Admin
Avoid recruitment, HR and office overheads
Pricing
AD HOC
Support when you need it most eg data entry, CRM update.
Perfect if you just want some help with data entry, formatting a spreadsheet or help proof reading a document.
£30 per hour
MONTHLY RETAINER
Guaranteed hours set aside each month for your business.
Perfect when you require ongoing support eg email management.
Minimum 5 hours per month.
£30 per hour
PACKAGES
You may decide that a package is better for your business.
Price is dependent on the selected package. Please see below for the most popular packages I offer.
Packages
INBOX DETOX
The perfect package when you are drowning in unread emails!
I will:
- Organise emails into folders
- Unsubscribe from newsletters you no longer need
- Remove junk emails
- Generally tidy up your inbox
- I can also set up automations for your emails so they go into the correct folders, ensuring your inbox stays organised and easy to manage.
A decluttered inbox will save you time!
Prices start at £120 for up to 5000 emails, but please get in touch if you require support for a larger inbox.
HOLIDAY INBOX COVER
This package is designed to ensure your business stays responsive, organised and professional while you take a well deserved break. You’ll return to a clean, prioritised inbox – not a mountain of unopened emails.
I will:
- Check your inbox twice a day (Monday to Friday)
- Handle routine replies
- Filter out noise/ spam
- Sending a holding email/ stock response
- Add emails to folders
- I can also set up an out of office message if required
You can relax knowing that your business is in good hands and on return you can get stuck straight in to the tasks that matter most.
Price per week £135.
DIGITAL DETOX
A package designed to streamline and restructure your Google Drive to create a clear, logical, easy to use filing system.
I will:
- Sort your files so they are labelled correctly
- Organise the files into folders so you can easily find the files you need
- Apart from saving you time and improving your productivity it will also reduce your stress!
Package price is £60 for up to 2 hours, extra hours required are priced at £30 per hour.
Testimonials

HELEN G
“I’ve had the privilege of working with Lou within a completely different industry when our departments crossed. Knowing she now offers a complete, bespoke independent service, I jumped at the chance to utilise her for them. Lou has always shown dependability on time dependent projects, with efficiency and value for money. I’m not sure what I’d do without her, she’s indispensable.”

BEN G
“Louise is incredibly reliable and consistently goes above and beyond in everything she does. Working with her has been an absolute pleasure.”

RHIAN E
“I’ve had the pleasure of working with Louise on many projects. Her research and organisational skills are exceptional and the ability to go the extra mile is always done with a huge smile that puts the whole team at ease.”

ROGER T
“Louise has been an extremely valuable, resourceful and reliable member of the department. I have no hesitation in recommending Louise for a wide range of professional work.”
Contact me
If your to do list is never ending, organisation just isn’t your thing, you wish you had more hours in the day, or you just need help planning that much needed holiday, please fill in the form with as much detail as possible. I will get back to you within one business day. Alternatively please email louise@heylou.co.uk.
Thank you.


